Lorpen Expands Bilingual Customer Service Team

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Toronto, Canada (July 17, 2014) – Lorpen North America announces a new addition to the company’s customer service staff. Tanya Bokongo has recently joined Lorpen North America in the new position of Bilingual Customer Service Representative, speaking both English and French.

According to Rita Haddad, Lorpen’s North American office manager, “Over the past 18 months Lorpen has seen excellent growth in North America, especially in the Province of Quebec. We felt that it was imperative that we add additional customer service staff that is bilingual to best serve all of our French-speaking customers.”

Bokongo has more than nine years of experience in the field of customer service in various industries and will bring an additional level of expertise to the Lorpen North American group. This experience will help Lorpen improve its service to a broader range of customers, especially the French-speaking customers in the Province of Quebec.

As business continues to grow Lorpen will continue to expand it’s customer service group to make sure that they offer the best customer service experience possible in the sock category.

About Lorpen

Founded in 1985, Lorpen is based in Etxalar, Spain, located at the base of the Pyrenees and has been selling performance outdoor socks in the U.S. since 2004 and Canada since 2001. At Lorpen, technology and performance are the top priority in every sock they manufacture, and as such, the company is a top choice among athletes and outdoor enthusiasts, including well-known mountain climbers around the globe. Lorpen socks are now available in 59 different countries around the world, including a variety of independent and major retailers across the U.S. and Canada. For more information, go to www.lorpen.com.

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