FAQ

What are Tempest and Say Media?

Tempest is the content management system (CMS) SNEWS uses to run this website. It was created and is managed by Say Media.

How do I log into SNEWS?

You can log into using either your email address or a Google account. 

How is my email address used?

Your email address is used for communication related to features and offerings of the Paywall service. We will never sell or provide your email address to third-parties.

Where will I get my ORD issues?

All new and past ORD issues are listed in the drop down menu on the new website. To find an issue click on Trade Show in the top navigation bar. Then proceed to the drop-down arrow and click on Outdoor Retailer.

How much does SNEWS cost?

Content is now free to read on SNEWS. 

Brands can now post unlimited press releases on SNEWS for $900/year/brand.

Brands can also post a single Press Release for $100.

See SNEWS Memberships for more info.

How do you handle credit card information?

We use Stripe to process credit card payments. Your information is securely transmitted to Stripe and stored only in their systems. You can read more about Stripe’s security practices here.

How do I change my subscription type?

You can edit your subscription type in your account settings. If you select a different subscription type the change will take effect on your next billing cycle.

How do I cancel my subscription?

You can cancel your subscription in your account settings. Edit your subscription type and select “Cancel subscription.” If you cancel your subscription during a free trial, your subscription will be deactivated immediately. Any remaining time in your free trial will still be available if you activate your subscription in your account settings. If you cancel your subscription after the free trial it will no longer automatically renew each billing period. Once the current billing period runs out you will no longer have access to paywalled content. You can re-subscribe at any time from your account settings.

How do I delete my account?

To request that we delete your account information please email support@tempestpremium.com from your contact email address and request account deletion. If you have an active subscription it will be cancelled. You will be notified once all of your information has been deleted from our systems.

How can I ask a different question?

If your question hasn’t been answered here you can contact us at support@tempestpremium.com.