BOULDER, Colo. â€“ Continuing to grow its internal infrastructure to better serve both dealers and consumers, SCARPA North America â€“ moving into its fourth year â€“ added two new team members and promoted from within in announcing a new Sales Service Department Coordinator, Risa Drew.
Drew has worked at SCARPA for more than two years, and in her new role will work closely with Sales Director Mark Mathews, who joined the SCARPA team six months ago, to manage Sales Service Department staff. Along with that responsibility, she will also handle key account management and oversee department training.
SCARPA North America also hired Steve Josefczyk as sales service representative, overseeing sales service east of the Rockies and in Canada. Josefczyk comes from Bent Gate Mountaineering, where he was internet sales manager and web site administrator.
In addition, SCARPA added new sales representation in the mid-Atlantic territory. Chinook Outdoors, an agency founded in 1995 by Ben Tindall, will represent SCARPA in New York, New Jersey, Pennsylvania, Maryland, D.C. and Delaware. Tindall has been in the industry for nearly 25 years, and started his career in sales as a tech rep for Rossignol. Chinook's other lines include Sierra Designs, Boeri, Acorn and Io-Bio. Tindall can be reached at 610-346-8843 or email@example.com.
â€œMoving from year three into year four of directing SCARPA distribution in North America, these staff additions, promotions and structural refinements are about improving work flow so we can improve customer service,â€ said CEO Kim Miller. â€œWe've proven we know how to do customer service well, and now these changes will help us refine and focus on doing it even better.â€
For more information about SCARPA, visit www.scarpa.com.
About SCARPA and SCARPA North America
Founded in 1938, SCARPA builds performance footwear for climbing, hiking, skiing, mountaineering, trail running and other outdoor pursuits from its headquarters in Asolo, Italy. SCARPA has been owned and operated by the Parisotto family since 1956. In 2005, SCARPA opened its North American headquarters in Boulder, Colo., staffed and directed by veterans of the North American outdoor industry, to oversee sales, marketing and distribution in the U.S. and Canada.
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