Eric Artz, president and CEO of REI posted a letter Sunday announcing the temporary closure of all 162 REI retail locations amid the coronavirus outbreak. "I believe that is the right thing for our community. In fact, I believe it is our duty—to do all we can to help keep one another safe in this unprecedented moment," he wrote.

REI employees will continue to receive pay during this closure. "Even with our stores closed, we will be working hard to do everything we can to continue to serve our customers," says Artz. Everything ordered through will be shipped for free.


REI tent with sleeping bags inside

REI revamps used gear site

Chaco classic sandals for $50. Burton snowboard boots for $70. A The North Face parka for $138. No, these aren't items on Craigslist. These are listed on REI's used gear site, which received a facelift this week, plus new brands and more product categories. The revamp also more

Neptune masked cashier and customer

As retailers open up, results are mostly positive, with some confusion over safety

After months of closures that spelled disaster for some and extreme hardship for many others, retailers both small and large have started reopening across the nation as states lift the stay-at-home mandates that have kept them closed. The results so far, according to multiple more

#saveyourlocalgearshop in green letter on black background

Editor's note: Save Your Local Gear Shop

Dear friends and colleagues, As we enter an uncertain period for our families, businesses, and country, I first want to express concern for your safety and health. There’s nothing more important at the moment, and while we go forward with our mission to inform, educate, and more

black and white photo of Jerry Stritzke in puffy jacket and hat

REI's Jerry Stritzke resigns after investigation into personal relationship

REI President and CEO Jerry Stritzke is resigning on March 15 after he and the Board of Directors agreed that his relationship with another leader in the outdoor industry is a perceived conflict of interest. Rob Discher, director of communications and public affairs, had "no more

Eric Artz

REI taps Eric Artz as new president and CEO

It's been nearly four months since Jerry Stritzke resigned as REI's CEO and president following an internal investigation that uncovered his “personal and consensual relationship" between him and a leader of another organization in the outdoor industry. But now, the co-op has a more

REI store

REI pilots direct shipping with select brands

REI's stock rooms just got deeper. The retail giant announced last week that it will be enabling select brands to ship orders directly to customers, making it easier for customers to get the right products, colors, and sizes through The new shipping program is starting more

The front of REI North Conway, with dim lighting and people gathered around the doors

On the ground at the new REI North Conway experiential store

When I enter the nearly 25,000-square-foot space of REI’s new North Conway store, it feels slightly different and familiar all at once. My eyes search the room for the recognizable features I’ve come to expect in my dozens of visits to REI stores. Displays of small outdoor more

Brendan Madigan. Long haired smiling man in black hoodie standing in a retail shop

Alpenglow sells $75k in gift cards in just four days

Sometimes people will blow you away with kindness…if you just let them. The coronavirus crisis has had a crippling effect on so many retailers and small business owners and made them realize how vulnerable their businesses are unthinkably unexpected forces. Brendan Madigan, owner more

The North Face's new flagship on 5th Avenue in New York City features two full stories of tents and other technical mountaineering gear. White floor, lots of windows, two tents

VF closes all U.S. retail stores

VF Corp. is the latest big retailer to announce temporary closures due to coronavirus. Steve Rendle, VF chairman, president, and CEO announced in a press release that all VF retail locations—including The North Face, Icebreaker, Smartwool, and Timberland—will shutter through at more