Retail College - Sales Training Classroom - Mastering Basic Sales Skills
 | OIA Outdoor University: Selling to Women – PMS (Product, Merchandising, Service)
Kim Walker, founder and president of Outdoor Divas, presents a compelling webinar on PMS (Product, Merchandising, Service) to give your staff the tools to make the shopping experience of your store's female customers unbelievable! Read Story | Comment on this story | Go to all Mastering Basic Sales Skills |
 | Outdoor Retailer Summer Market '09: Selling requires showmanship, says OIA Breakfast speaker
Jul 27, 2009 At a Best Buy in Ohio, there's an employee who thinks he's a super hero. No, really. He calls himself Kevin Peggy and "flies" around the store (well, runs actually), swooping in to save customers from one shopping dilemma after another. Kevin's a weird cat, no doubt about that. But outdoor industry folks could learn something from the blue-shirted crusader, said sales expert and street performer Carr Hagerman, who spoke at the OIA Industry Breakfast July 21 during Outdoor Retailer Summer Market. Read Story | Comment on this story | Go to all Mastering Basic Sales Skills |
 | Tips on dealing with customers bearing product reviews from websites, magazines
During the year, it never fails that customers show up holding printouts from websites or crumpled magazine pages of reviews for equipment, gear or apparel from somebody or another, some legitimate and some maybe not so. Read Story | Comment on this story | Go to all Mastering Basic Sales Skills |
 | Sales Know-How: Customers are gifts to be treasured
Like a child shaking a colorfully wrapped box, businesses spend their time trying to determine if a customer is going to be worthy of their time instead of being grateful for and enjoying the opportunity of working with a customer who is interested in their services. Read Story | Comment on this story | Go to all Mastering Basic Sales Skills |
 | Cool it with the insider lingo when talking to customers
Here at SNEWS® we frequently field customer questions even though we are, first and foremost, a trade publication. Many times, those questions are directed to us from customers looking for help in finding a store, or getting some quick advice on where to buy particular kinds of products. Naturally, we love helping customers, but sometimes, as happened last week, we end up getting additional questions from customers asking us to explain some vague terminology heard while making a visit to a specialty store we recommended or looking for a product or type of product we mentioned. Too often, that vague terminology is simply a result of a salesperson resorting to insider lingo to either sound cool in front of the customer, or using it because they have gotten so comfortable using it themselves in conversation, they don’t know better. Read Story | Comment on this story | Go to all Mastering Basic Sales Skills |
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iFitness Belts Oct 17, 2011 The iFitness belts SNEWS recently tested are great for runners who like to carry gadgets, keys and snacks with them. Read Review | Comment on this review | Go to all Product Reviews |
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Fitnex E55SG Elliptical Sep 14, 2011 So many ellipticals can be large and pricy, and the though the smaller ones may have a lower price tag, what they give up to get there makes for a more wobbly ride that’s not as much fun. The Fitnex E55SG elliptical manages to be rather petite but still can hold its own when a user pushes it hard. Read Review | Comment on this review | Go to all Product Reviews |
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International Accounts Manager - Customer Service - Marmot Mountain, LLC
Listed - 12/22/2011
Finished Goods Coordinator - Spyder Active Sports
Listed - 12/22/2011
Advertising Sales - Big Earth Publishing
Listed - 12/19/2011
Bicycle Store Manager - Seattle Area - Veloce Velo
Listed - 12/17/2011
Client Services Rep - SmartEtailing.com
Listed - 12/17/2011
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Grassroots Outdoor Alliance Welcomes Icebreaker as a Vendor Partner
Dec 22, 2011
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Jetboil Expands Management Team
Dec 22, 2011
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Switch Vision Joins 2012 East Coast Adventure Racing Series
Dec 22, 2011
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BioLogic Helps Social Networking Cyclists Track Data on the Go
Dec 21, 2011
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Liberty Mountain Joins Grassroots Outdoor Alliance as Vendor Partner
Dec 21, 2011
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National Ski Patrol makes branding move to unify divisions and patrols
Dec 21, 2011
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Dec 22, 2011
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Jetboil Expands Management Team
Dec 22, 2011
Read story | Post a release | Go to all Industry Releases
Switch Vision Joins 2012 East Coast Adventure Racing Series
Dec 22, 2011
Read story | Post a release | Go to all Industry Releases
BioLogic Helps Social Networking Cyclists Track Data on the Go
Dec 21, 2011
Read story | Post a release | Go to all Industry Releases
Liberty Mountain Joins Grassroots Outdoor Alliance as Vendor Partner
Dec 21, 2011
Read story | Post a release | Go to all Industry Releases
National Ski Patrol makes branding move to unify divisions and patrols
Dec 21, 2011
Read story | Post a release | Go to all Industry Releases
Mountain travel bookings continue uphill surge
Dec 22, 2011
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Gramicci leverages Haggar to lower prices on fall 2012 products, predicts consumers will reduce spending
Dec 21, 2011
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Outdoor: Movin' & Shakin' - Igloo names a new president; plus new hires at Backcountry.com, Leisure Trends, Mountain Hardwear, American Rec and more ...
Dec 19, 2011
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Dec 22, 2011
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Gramicci leverages Haggar to lower prices on fall 2012 products, predicts consumers will reduce spending
Dec 21, 2011
Read Story | Comment on this story | Go to all Outdoor Headlines
Outdoor: Movin' & Shakin' - Igloo names a new president; plus new hires at Backcountry.com, Leisure Trends, Mountain Hardwear, American Rec and more ...
Dec 19, 2011
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"Bill & Jane Ehmke " by Rick Howell (12/23/2011 08:09 MST)
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"the SNEWS Lady " by theodore jr szoch (12/23/2011 08:01 MST)
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"the SNEWS Lady " by theodore jr szoch (12/23/2011 08:01 MST)
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Merchandising Tour: Set up your booth and grab a beer while everyone else is still hard at work
Dec 9, 2011
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The Merchandising Doctor gives Boulder Running Company royal sock treatment
Nov 16, 2011
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How to Sell: Insulation
Nov 9, 2011
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Dec 9, 2011
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The Merchandising Doctor gives Boulder Running Company royal sock treatment
Nov 16, 2011
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How to Sell: Insulation
Nov 9, 2011
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Outdoor Research wants to protect from cold and dry, not just chilly and wet
Nov 18, 2011
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Nov 18, 2011
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