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Article Thumbnail Business Solutions Forum: How did I become such a poor communicator?
Jul 28, 2010
I started my own business about 15 years ago. Recently, several employees approached me, concerned that they weren’t being kept informed about plans and results. In essence, they were complaining about my communications. How could I have gone from a great communicator to a poor communicator in a just a few years? Our Expert Network sheds some light on the situation.
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Article Thumbnail Business Solutions Forum: Putting risk into perspective
Mar 15, 2010
I am a relatively new manager and I am challenged with the tough decisions I have to make. I really want to do a good job and don’t want to make any mistakes. Yet, I feel paralyzed by decisions that involve risk...
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Article Thumbnail Business Solutions Forum: Gain control of a seemingly out-of-control business life
Jan 6, 2010
I feel totally buried and out of control. I come in to work early and leave late, and spend the night feeling guilty and worried about what I didn’t get done. What can I do?
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Article Thumbnail Business Solutions Forum: Tips to make sure emails are clear and concise
Oct 30, 2009
"I get emails that are so confusing that it takes me several minutes of deciphering before I can even start understanding the email. When I figure out what they are talking about in a general sense, then the email makes more sense. But even then, it is sometimes hard to know why I got the email and what is expected of me. Any tips?" You betcha!
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Article Thumbnail Business Solutions Forum: How do I plan with all the market uncertainty?
Oct 23, 2009
Everywhere we turn we hear a different and often conflicting view of what is going on, what the causes are, and what the future holds. How can we prepare for the future when nobody seems to really have a handle on it?
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Article Thumbnail Business Solutions Forum: How do I deliver bad news well?
Sep 2, 2009
Q. I'm sure I'm not alone with this problem these days, but I have some bad news to deliver to my employees. My customers and suppliers will not be too pleased either. Do you have any tips on how best to deliver bad news?
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Article Thumbnail Business Solutions Forum: How do I make all the interruptions to my work day stop?
Aug 7, 2009
Q. I could just scream! I had tons of work to do today, several projects with due dates imminent, and instead I dealt with interruption after interruption. What can I do to get things done while still meeting the legitimate needs of those that interrupt me? A. It is best to start by gathering information: Who is doing the interrupting? How many interruptions do you have each day? How much of your time do they consume? What are the topics of the interruptions?
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Article Thumbnail Business Solutions Forum: It seems my biz life is one emergency after another…how do I break the cycle?
Jun 29, 2009
Our Business Solutions Forum tackles the issues presented by retailers and business executives: I recognize the need to focus on the big picture, but everyday when I walk into work I am confronted with a non-stop stream of emergencies. I never have the luxury of spending time on the things that will make my business more successful in the future. How can I break this vicious cycle?
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Article Thumbnail Business Solutions Forum: A right and wrong way to set employee goals
May 13, 2009
Q. This past year I have been working to give goals to each of my key employees to give their work focus. They have succeeded in achieving almost all of the goals I have given them, but usually not in the way I intended, and even though they hit their goals, the business isn’t doing all that well. What am I doing wrong?
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Article Thumbnail Business Solutions Forum: How to compete with a new business drawing away customers
Apr 22, 2009
The Business Solutions column in our new Expert Network section is designed to be your personal business advisory sounding board with experts from different business areas available to answer your questions. This installment offers suggestions to this query: I have a new competitor, and they are really having a negative impact on our business. They are constantly introducing things that draw customers away from us. What can we do about this? I don't have a fortune to spend on endless marketing campaigns.
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