Osprey Promotes Eric Triplett and Angie Napolitano

Osprey Packs, Inc. announced the promotions of Eric Triplett to key dealer manager and Angie Napolitano Stanley to customer service manager effectively immediately.
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Cortez, CO – February 2, 2010 – Osprey Packs, Inc., a leader in creating top-quality, high-performance, innovative packs to comfortably and efficiently carry gear, announced the promotions of Eric Triplett to key dealer manager and Angie Napolitano Stanley to customer service manager effectively immediately.

Eric Triplett brings over three years of dedicated Osprey experience to his new role having served previously as a customer/dealer service representative and customer service manager in the Osprey sales department. In his new role as key dealer manager, he will oversee all daily operations managing key Osprey sales accounts. Eric commented, “I am excited about my new role at Osprey and believe that my career path, especially my foundation of retail sales and past Osprey representation, will serve me well as I strive to provide our dealers with the utmost in service and sales support.”

Angie Napolitano Stanley has served as customer/dealer service representative and senior customer service representative during her seven year tenure with Osprey Packs and brings this vast experience with her in her new role as customer service manager overseeing the day-to-day operations and the Osprey customer service team. Brad Bates, Osprey director of sales commented, ”Angie's knowledge and work ethic will continue to set an excellent example for all in the customer service department and she has consistently proven herself to be the perfect candidate for this role.”

Osprey Packs
Independent since 1974 and anchored by the design genius of company founder and owner, Mike Pfotenhauer, Osprey Packs has long set the standard for creating innovative, high quality gear carrying equipment. The collection includes packs and bags designed to help adventurers enjoy their outdoor, biking and travel pursuits.

The location of company headquarters in Cortez, Colorado, near the rugged San Juan Mountains and on the edge of desert canyon country, provides a constant inspiration and a superb testing ground for Osprey products. Osprey also maintains a product development office in Ho Chi Minh City, Vietnam, near the factories where they manufacture their products, ensuring face-to-face relationships and transparency with their suppliers. In 2010, Osprey opened a design office in Mill Valley, California, a hub of design talent and the birthplace of mountain biking. All three of these offices play a crucial role in creating Osprey gear that lasts a lifetime.

To celebrate its 35th anniversary in 2009, Osprey launched the All Mighty Guarantee, an enhancement of a lifetime warranty that was already one of the most robust in the industry. Free of charge, the company will repair any damage or defect in its product – whether it was purchased in 1974 or yesterday. Every Osprey product reflects the company's commitment to protect the wild places its customers love to explore. For more information, visit www.ospreypacks.com.

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