Osprey Names Katie Koppenhafer and Chris Horton to Customer Service

Osprey Packs, Inc., a leader in creating top-quality, high-performance, innovative packs to comfortably and efficiently carry gear, today announced the addition of Katie Koppenhafer and Chris Horton to the Osprey customer service team.
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Cortez, CO – December 15, 2010 – Osprey Packs, Inc., a leader in creating top-quality, high-performance, innovative packs to comfortably and efficiently carry gear, today announced the addition of Katie Koppenhafer and Chris Horton to the Osprey customer service team.

“We are thrilled to welcome Chris and Katie to the Osprey team,” said Eric Triplett, Customer Service Manager at Osprey. “They both bring a wealth of experience in sales and consumer relations and possess a passion for Osprey and the outdoors that will serve them well in their new roles. They will be key players in servicing our end-user customer and Osprey retail dealer needs. We are very fortunate to have them both join the Osprey family.”

Previous to joining Osprey, Katie Koppenhafer worked extensively in the real estate field with both RE/MAX and her own real estate company. She has also served as a sales representative for the Handleman Company and worked extensively with Kaiser Permanente. A long time resident of Southwest Colorado, Katie is a passionate outdoor enthusiast and enjoys endurance mountain biking events, snowboarding and camping.

Chris Horton comes to Osprey with over ten years of outdoor industry and retail experience, most recently as Retail Supervisor at REI, Sacramento. He has served in various roles at REI with stints at REI, Denver and REI, Hillsboro, OR, and served as the snow sports department manager at MC Sports in Michigan. Chris enjoys competitive cycling in all forms, along with backpacking and backcountry skiing. This winter, when he's not pedaling his bike to and from work he'll be training for his summit of Mt. Kilimanjaro next February.

"This is a great opportunity for us to work with a brilliant, fun and dedicated team while servicing customer/dealer needs and selling a terrific product line which we really believe in,” said Horton. “We look forward to applying our knowledge, experience and passion for the outdoors to the growth of Osprey Packs, and plan to hit the ground running."


About Osprey
Independent since 1974 and anchored by the design genius of company founder and owner, Mike Pfotenhauer, Osprey Packs has long set the standard for creating innovative, high quality gear carrying equipment. The collection includes packs and bags designed to help customers enjoy their pursuits in the outdoor, bike and travel realms.

Located in Cortez, Colorado at the corner of the rugged San Juan Mountains and on the edge of vast sandstone canyon country, this landscape provides a constant inspiration and a superb testing ground for Osprey products. The company also maintains a product development office in Ho Chi Minh City, Vietnam ensuring face-to-face relationships and transparency with their suppliers. Completing the circle, Osprey runs a design office in Mill Valley, CA, a hub of design talent and the birthplace of mountain biking. Every Osprey reflects the company's commitment to protect the wild places customers explore while using Osprey products.

To celebrate its 35th anniversary in 2009, Osprey launched the All Mighty Guarantee, an enhancement of a lifetime warranty that was already one of the most robust in the industry. For more information, visit www.ospreypacks.com.



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