FTC Warns 78 Retailers, Including Amazon.com, REI, Backcountry.com, and "Sports Authority, to Stop Labeling and Advertising Rayon Textile Products as "Bamboo"

Seventy-eight companies nationwide have received Federal Trade Commission letters warning that they may be breaking the law by selling clothing and other textile products that are labeled and advertised as “bamboo,” but actually are made of manufactured rayon fiber.
Author:
Updated:
Original:

Seventy-eight companies nationwide have received Federal Trade Commission letters warning that they may be breaking the law by selling clothing and other textile products that are labeled and advertised as “bamboo,” but actually are made of manufactured rayon fiber. The letters, which the agency’s staff sent last week, make the retailers aware of the FTC’s concerns about possible mislabeling of rayon products as “bamboo,” so the companies can take corrective steps to avoid Commission action.

“We need to make sure companies use proper labeling and advertising in their efforts to appeal to environmentally conscious consumers,” said David C. Vladeck, Director of the agency’s Bureau of Consumer Protection. “Rayon is rayon, even if bamboo has been used somewhere along the line in the manufacturing process.”

The FTC sued several companies last year for allegedly selling products labeled or advertised as “bamboo” that in reality were made of rayon. Rayon is a man-made fiber created from the cellulose found in plants and trees and processed with harsh chemicals that release hazardous air pollution. Any plant or tree – including bamboo – could be used as the cellulose source, but the fiber that is created is rayon.

“While we have seen action by some retailers to correct mislabeled clothing and textile products, our hope is that these warning letters will serve as a wake-up call to all companies, regardless of their size,” Vladeck said.

The FTC staff letter outlines the requirements for proper labeling and advertising of textile products derived from bamboo. The letter states, “Rayon, even if manufactured using cellulose from bamboo, must be described using an appropriate term recognized under the FTC’s Textile Rules. . . . Failing to properly label and advertise textiles misleads consumers and runs afoul of both the Textile Rules and the FTC Act.”

In the letter, the FTC tells the companies they should review the labeling and advertising for the textile products they are selling and remove or correct any misleading bamboo references.

Along with the warning letters, the agency sent each company a synopsis of FTC decisions finding that the failure to use proper fiber names in textile labeling and advertising was deceptive and violated the FTC Act. Under the Act, the FTC can seek civil penalties of up to $16,000 per violation against any company that receives this information but fails to correct its advertising and labeling.

A complete list of the companies sent warning letters can be found on the FTC’s Web site and as a link to this press release. They include small and large retailers, with both online and brick-and-mortar stores, and firms selling textile products labeled or advertised as “bamboo” that may be made of rayon. The more commonly known retailers include:

Amazon.com, Barney’s New York, Bed Bath & Beyond, BJ’s Wholesale Club, Bloomingdale’s, Costco Wholesale, Garnet Hill, Gold Toe, Hanes, Isotoner, JC Penney, Jockey, Kmart, Kohl’s, Land’s End, Macy’s, Maidenform, Nordstrom, Overstock.com, QVC, REI, Saks Fifth Avenue, Sears, Shop NBC, Spiegel, Sports Authority, Target, The Gap, The Great Indoors, Tommy Bahama, Toys R’ Us, Wal-Mart, and Zappos.com.

Recent Enforcement Actions. Today’s announcement comes on the heels of four FTC enforcement actions brought against companies selling rayon products that were misleadingly labeled and advertised. According to the Commission’s complaints, filed in August 2009, the companies falsely claimed that their rayon clothing and other textile products were “bamboo fiber,” marketing them using names such as “ecoKashmere,” “Pure Bamboo,” “Bamboo Comfort,” and “BambooBaby.” The complaints also challenged a number of other deceptive “green” claims, including that the products retained the bamboo plant’s antimicrobial properties, were made using environmentally friendly manufacturing processes, and are biodegradable.

The four companies have settled the FTC’s charges and agreed to modify their labels to ensure their claims are not misleading or deceptive. (One of the cases still needs final FTC approval.) Press releases announcing the complaints and related settlements can be found at: http://www.ftc.gov/opa/2009/12/dynabamboo.shtm and http://www.ftc.gov/opa/2009/10/bamboosa.shtm, respectively.

Business and Consumer Information. The FTC has a publication designed to help businesses that sell clothing and textile products that are labeled as bamboo to market their products in ways that are truthful, non-deceptive, and in compliance with the law. “Avoid Bamboo-zling Your Customers” can be found at http://www.ftc.gov/bamboo. The FTC also has an alert entitled “Have You Been Bamboozled by Bamboo Fabrics?” that provides useful information for consumers shopping for bamboo-based fabrics. It also can be found at http://www.ftc.gov/bamboo.

The Commission vote to publicly disclose the warning letters was 4-0. Copies of the letters and a complete list of companies that received them can be found on the FTC’s Web site at http://www.ftc.gov/bamboo and as a link to this press release.

Related

ftc-logo.jpg

FTC warns retailers about misleading labels on bamboo products

The Federal Trade Commission announced Feb. 3 that it sent letters to 78 retailers, including REI and large chains such as Target and Wal-Mart, warning the stores that they might be breaking the law by selling products that have misleading labels concerning bamboo. The FTC told ...read more

FTC Issues Final Commission Report on Protecting Consumer Privacy

The Federal Trade Commission, the nation's chief privacy policy and enforcement agency, issued a final report setting forth best practices for businesses to protect the privacy of American consumers and give them greater control over the collection and use of their personal data. ...read more

How to Avoid Bamboozling Your Customers

Marketers looking to provide more environmentally friendly choices to consumers may have heard about bamboo, which has been recognized for its ability to grow quickly with little or no need for pesticides. But when it comes to textile products made from bamboo, that’s not the ...read more

This screenshot of an older page at Backcountry.com shows the site once advertised the product as a bamboo sock, misleading customers. The FTC included this and many other screenshots in its complaint.

Backcountry.com settles with FTC over false 'bamboo' product marketing

Backcountry.com must pay a civil penalty for falsely marketing rayon products as “bamboo,” the Federal Trade Commission announced Wednesday. Backcountry.com LLC must pay $150,000 for continuing to break the law after receiving warnings from the FTC in 2010, according to a press ...read more

FTC Offers Tutorial for Businesses on Protecting Personal Information

Protecting the personal information of customers, clients, and employees is good business. The Federal Trade Commission has a new online tutorial to alert businesses and other organizations to practical and low- or no-cost ways to keep data secure.The tutorial, “Protecting ...read more

FairGuide_2011_Form.jpg

FTC temporarily puts a stop to the Fair Guide scam

The Fair Guide somehow reminded us of spooky childhood stories about the Boogie Man or La Llorona (an old woman who cries at night, missing the children she’s drowned in a river). The Fair Guide tale was about trade show exhibitors who’d been scammed out of millions of dollars. ...read more

Image placeholder title

Made in USA Brand, LLC Agrees to Drop Deceptive Certification Claims

A company that provides a “Made in USA” certification seal to marketers has agreed to settle Federal Trade Commission charges that it deceived consumers by allowing companies to use the seal without either independently verifying that those companies’ products were made in the ...read more

UnitedStatesFlag

FTC warns outdoor industry on “Made in USA” claims

“Made in the USA” has been an effective marketing tool of late within the outdoor industry, but the claim is loosely defined, and federal authorities say consumers are being fooled. On Monday, the Federal Trade Commission announced a settlement with outdoor accessories maker ...read more

Backcountry.com launches Goat performance label

Read all about it at http://www.basecampcomm.com/backcountryXXX ...read more