Platinum level customer service creates customer for life

In Category(s): Sales Tools & Advice :: Sales Know-How

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"How often do you deal with a store or retailer and end up wanting to holler from the rooftops how wonderful the place is? Yeah, that’s what I thought…likely far less than you’d like. I had a rooftop-hollering wonderful experience recently with a non-sports retailer -- The Container Store, to be exact. I have been in and out of the store in San Francisco numerous times over about three years..." -- read more in the SNEWS blog by clicking here.
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