SNEWS® Live: Joe Marcoux arms specialty fitness retailers to battle the big boxes

Posted: 11/16/2007 In Category(s): News & Features :: Fitness Headlines, News & Features :: Podcasts

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This edition of SNEWS® Live is brought to you by SNEWS®
SNEWS® Live: Specialty retail service trainer and consultant Joe Marcoux has a mission. He aims to help shop owners achieve their full professional potential in a very competitive market. In his book, "Boutique Thinking in a Big Box World," Marcoux outlines for retailers the systems and skills necessary to achieve exceptional customer service. SNEWS® Live connected with him by phone to tell us how.

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